FanTogether can let you know when your crew posts, when someone replies to you, when tickets come up, and when there's news about an artist you follow. Here's how it all fits together.
Two things control what reaches you:
- Your phone's permission — this is the on switch. Nothing arrives until you allow it.
- Your profile — the artists, genres and venues you picked decide what you hear about.
Step 1: Allow notifications on your phone
You need FanTogether saved to your home screen first. On an iPhone this is not optional — see Put FanTogether on your phone.
Open FanTogether from the home screen icon, then:
- Tap your photo in the top corner and choose Notifications.
- Find This device at the top.
- Tap to turn notifications on.
- Your phone will ask permission. Tap Allow.
That's the important one. Everything else is fine-tuning.
This is per device. If you use FanTogether on both a phone and an iPad, you'll do this on each one.
Step 2: Your profile does the enrolling
This is the part most people miss. The genres, artists and venues you chose in your profile are what sign you up for notifications about them. There's no second list to opt into.
Pick Widespread Panic in your profile, and you'll hear when there's a WSP post. Add blues as a genre, and blues posts reach you. Change your mind later and edit your profile — the notifications follow automatically.
The same goes for the rest:
- Your crews — you hear about posts in any crew you're in.
- Shows — RSVP to a show and you'll hear about posts on it.
- Replies — someone replies to your post, you hear about it.
- Tickets — new listings in the Ticket Exchange.
- Chapter chatter — general posts in your chapter.
Email and text
In Notifications you'll also find settings for email and text alerts, which you can layer on top of phone notifications. These are still being rolled out, so start with the phone notifications above.
If it's getting too chatty
There's a separate mute for Chapter Chatter — the general chapter feed, which is the busiest one. Turn that off and you'll still get everything else: your crews, your artists, your shows, replies to you.
To stop everything on one device, turn off This device at the top of Notifications.
If nothing is arriving
- Make sure you opened FanTogether from the home screen icon, not a browser tab.
- Check your phone's own settings: Settings → Notifications → FanTogether and make sure alerts are allowed there too.
- Check that This device is switched on in FanTogether's Notifications page.